Run Rocket.Chat on our Cloud

The worry free way to affordably host, manage and scale Rocket.Chat


Rocket.Chat Cloud is the easiest way to install, setup and manage Rocket.Chat. It requires no technical knowledge and you can start a trial in a couple of minutes, no credit card required.


We believe in charging a fair rate for the resources you need rather than for every team member or guest, giving you an affordable and scalable team chat solution for tens of thousands of users.


Rocket.Chat's robust and scalable Cloud, built on Docker and Kubernetes, gives you the benefits of an open source communication platform without having to manage and scale your own infrastructure and support team.


Every cloud instance runs in it's own secure isolated environment which we monitor 24x7. Your data is backed-up up to every hour, to give you peace of mind in the case of an emergency.




For new teams or small communities
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For growing teams or communities with increased activity
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For active or large enterprises or communities
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Total users 500 5000 50000
Concurrent users Up to 50 Up to 200 Up to 500
Storage 50 GB 1 TB 5 TB
Messages Unlimited Unlimited Unlimited
Backups Daily backup Twice daily backup Hourly backup
Monitoring and alerts 24/7 24/7 24/7
Reporting Weekly Daily Hourly
Basic Support Included Included Included
Premium Support From $749/month From $749/month From $749/month
Monthly Uptime Guarantee 99.9% 99.9% 99.9%


C├ęsar Bridi - Technology Manager

We were looking for a tool that facilitates team and cross department communication. It was a pleasant surprise when we discovered Rocket.Chat and everything it offers, especially the ease of integration with other products and tools.

Rocket.Chat Cloud FAQ

  1. How long do trials last?

    Every plan has a 30-day free trial.

  2. What is the billing period?

    All plans are billed monthly.

  3. When will my billing period begin?

    If you account has correct billing information and has not been closed, your first billing period will begin the day after your trial ends.

  4. When can I cancel my plan?

    You can cancel your plan at any time and continue to access your workspace for the remainder of your billing month.

  5. How do I report issues and get support?


  6. What reporting do you provide?

    You can view a workspace's total registed users, active users, channels and file storage used.

  7. What is the monthly uptime guarantee?

    We guarantee 99.9% monthly uptime and offer Medium and Large plan customers who contact us account credit to the value of: 100 x verified down time / plan monthly cost.

  8. Are there discounts for NGOs and educational institutes?

    Yes eligible non-profit or educational institute may receive discounted rates for Rocket.Chat Cloud.